FAQ
Frequently Asked Questions
About the Socks
What makes STILL RARE grip socks different?
Our Signature Grip Socks are designed for women who refuse to choose between function and style. From the studio reformer to a Sunday café run, every detail — the refined grip pattern, the understated ankle text — is crafted with intention and a quiet luxury in mind. Because your socks shouldn't have to look like gym socks.
What surfaces do the grip socks work on?
Engineered for stability on Pilates reformers, yoga mats, barre floors, and smooth studio surfaces — and elegant enough to wear beyond them.
What are the socks made of?
A soft, premium-blend fabric selected for comfort, breathability, and lasting quality. Full material details are listed on each product page.
Sizing
What sizes do you offer?
We offer two sizes:
• S/M — fits shoe sizes 5–7.5
• M/L — fits shoe sizes 7.5–9.5
How do I know which size to choose?
When in between, size up for a relaxed, easy fit or size down for a closer grip feel.
Care
How do I care for my STILL RARE socks?
Machine wash cold on a gentle cycle. Lay flat or hang to dry. Avoid bleach and tumble drying to preserve the grip and fabric integrity.
Orders & Discounts
Do you offer a welcome offer?
Oui — join our list and receive 10% off your first order. Find the signup form at the bottom of our homepage.
Can I modify or cancel my order after placing it?
We move quickly. Please reach out within 24 hours of placing your order if you need to make any changes.
Shipping & Returns
Where do you ship?
We currently ship within the United States, with international shipping coming soon.
How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping typically arrives within 5–7 business days.
What is your return policy?
We want you to love what you ordered. If something isn't right, contact us within 14 days of receiving your order and we'll take care of it.
Still Have Questions?
We'd love to hear from you. Visit our Contact page and we'll respond within 1–3 business days.
